We are open to serve you, answer questions or schedule an appointment during the following hours:
Normal Hours:
Monday – Thursday: 7:30 a.m. – 4:30 p.m.
Friday: 7:00 a.m. – 3:00 p.m.
Summer Hours:
Monday – Thursday: 7:30 a.m. – 3:00 p.m.
Friday: 7:00 a.m. – 3:00 p.m.
Appointments
We strive to see all of our patients promptly and trust that you will make every effort to be on time for your appointments. If for any reason you do arrive later than appointed, we will try to accommodate you, but please realize it may be necessary to reschedule. If your child cannot make his/her appointment, please notify us as soon as possible so that we can give the appointment to another child. We realize that emergencies do arise which require the need to change appointments on short notice. However, failure to give 48-hour notice on business days will result in a broken appointment fee.
Children under the age of seven, and some children with special needs, deal much better with the dental visit if they are seen earlier in the day rather than in the afternoon. Therefore, we schedule these children before 1:00 p.m. Please realize that these children may have to miss some school to make their appointments. We understand that preschool/school is important for this age group, but in the grand scheme of things it is far more important that afternoon appointments be reserved for older children, where missing school is of more consequence.
Emergencies
Occasionally, we have to treat emergencies which may delay our seeing regularly scheduled patients. While we regret any inconvenience this may cause you, we are committed to giving emergencies priority treatment. If your child should have a dental emergency, call us as soon as possible. If immediate attention is required, we will make time available to see your child that day. In the event that we are not in the office, and you are a patient of record, our voice mail will instruct you as to how to contact the doctor on call for the practice.
Payment
Payment is due at the time of service. We accept cash, checks, Visa and Mastercard. While we do not file insurance for you, we will provide you with an insurance statement which you can attach to a claim form for insurance reinbursement. We do not participate in any insurance plans, nor do we participate in Medicaid or PeachCare.